Support · Intermediate

Review AI support answers before customers see them

Draft support replies that a teammate approves first.

Use with BotBento Markdown

Opens BotBento. Paste the prompt into a bot; nothing is preconfigured.

  1. When something happensNew ticket arrives
  2. ThenDrafts a cited reply
  3. ResultTeammate approves or edits

Have people rate a sample of the bot's draft support replies so you can see where answers go wrong and fix the source docs or instructions.

Prompt to start with

BotBentoRecommended
Draft a reply to each new ticket but do not send it. Tag each draft with the help article you used. A teammate approves, edits or rejects it.

By BotBento Editorial · Added · Updated · Suggest a correction