Canonical: https://botbento.com/usecases/voice-assistant-calls/
Format: Markdown representation of the public HTML page.

[Home](/) / [Use cases](/usecases/) / [Support](/usecases/?category=support)

Support · Advanced

# Answer simple phone questions with a voice bot

A phone line that answers the simple questions.

[Use with BotBento ](https://app.botbento.com/?ref=usecases&utm_source=botbento.com&utm_medium=usecases&utm_campaign=voice-assistant-calls)Copy promptShare[Markdown](/text/usecases/voice-assistant-calls/index.md)

Opens BotBento. Paste the prompt into a bot; nothing is preconfigured.

- When something happensA call comes in
- ThenAnswers hours and booking
- ResultHandoff with callback

Use an open-source voice pipeline so a bot can answer common phone questions such as opening hours and hand anything else to a person. Callers should always be told they are talking to a bot.

## Prompt to start with

BotBentoRecommended

```
Start every call by saying you are an automated assistant. Answer only questions about hours, location and booking links. For anything else, say you will pass it to a person and collect a callback number.
```

Copy

## Tools it uses

PhoneCalendar

## Works with

BotBento

## Tags

- voice
- phone
- assistant

## Source

[Show HN: An open source framework for voice assistants](https://news.ycombinator.com/item?id=40345696)
Hacker News · checked 2026-10-14

Summarized in our own words. Any results described there are the authors’ own, not measured by BotBento.

By BotBento Editorial · Added 2026-10-14 · Updated 2026-10-14 · [Suggest a correction](/contact/)

## Related use cases

-

Supportbeginner

## [Answer questions from product documentation](/usecases/docs-question-answering/)

Answers from your docs, with a link to the exact page.

DocsChat
-

Supportintermediate

## [Guide new users through your product](/usecases/product-onboarding-guide/)

Walk new users through setup, then hand off to a person.

DocsIntercom
-

Supportintermediate

## [Review AI support answers before customers see them](/usecases/support-answer-review/)

Draft support replies that a teammate approves first.

IntercomDocs
