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Support · Intermediate

# Guide new users through your product

Walk new users through setup, then hand off to a person.

[Use with BotBento ](https://app.botbento.com/?ref=usecases&utm_source=botbento.com&utm_medium=usecases&utm_campaign=product-onboarding-guide)Copy promptShare[Markdown](/text/usecases/product-onboarding-guide/index.md)

Opens BotBento. Paste the prompt into a bot; nothing is preconfigured.

- When something happensNew user signs up
- ThenGuides one step at a time
- ResultHuman handoff if stuck

Train a bot on your help docs so it can walk new users through setup steps in context and hand off to a person when it is stuck.

## Prompt to start with

BotBentoRecommended

```
Use our help center as your only source. Guide the user one step at a time, link the relevant doc, and offer a human handoff if the user is still stuck after two tries.
```

Copy

## Tools it uses

DocsIntercom

## Works with

BotBento

## Tags

- onboarding
- product
- guidance

## Source

[Show HN: An AI agent that learns your product and guides your users](https://news.ycombinator.com/item?id=44733892)
Hacker News · checked 2026-10-14

Summarized in our own words. Any results described there are the authors’ own, not measured by BotBento.

By BotBento Editorial · Added 2026-10-14 · Updated 2026-10-14 · [Suggest a correction](/contact/)

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