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Operations · Intermediate

# Handling internal operational requests

Intake employee inquiries, check operational records, and prepare approvals for review

[Use with BotBento ](https://app.botbento.com/?ref=usecases&utm_source=botbento.com&utm_medium=usecases&utm_campaign=handling-internal-operational-requests)Copy promptShare[Markdown](/text/usecases/handling-internal-operational-requests/index.md)[العربية](/ar/usecases/handling-internal-operational-requests/)

Opens BotBento. Paste the prompt into a bot; nothing is preconfigured.

- When you askReceive employee request
- ThenLookup record in database
- ResultPresent approval summary

Interpret incoming requests from employees, query connected internal databases to verify permissions and data status, and draft approval notices or record modifications for manager sign-off.

## Prompt to start with

BotBentoRecommended

```
When an employee submits an operational request or issue report, parse the request details and look up the matching record in the database. Summarize the user request and propose any necessary database changes or routing actions. Never execute updates, notify teams, or send outgoing emails without explicit user approval. Always present the proposed changes and ask for confirmation before modifying records or contacting staff.
```

Copy

## Tools it uses

DatabaseSlackEmail

## Works with

BotBento

## Tags

- operations
- approvals
- workflow
- intake

## Source

[budibase: AI agents, automations and apps that run your operations. Model agnostic.](https://github.com/Budibase/budibase)
GitHub · checked 2026-10-15

Summarized in our own words. Any results described there are the authors’ own, not measured by BotBento.

By BotBento Editorial · Added 2026-10-15 · Updated 2026-10-15 · [Suggest a correction](/contact/)

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